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Hard skills vs soft skills

What each one is, examples, and how to show both on a resume with proof.

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The difference

Hard skillsSoft skills
WhatTeachable, testable abilities and toolsWays you work with people and handle tasks
ExamplesExcel, forklift operation, bookkeeping, SQL, phlebotomy, SpanishCommunication, teamwork, time management, problem solving, adaptability
How to showSkills list, plus a bullet where you used itA bullet showing it in action

The UK National Careers Service says soft skills are also called transferable or employability skills, and names communication, leadership, positivity, flexibility and problem solving among those employers look for. O*NET rates skills such as active listening, critical thinking and time management for each occupation it covers (O*NET skills).

Show, don't just list

Listing "great communicator" proves little. A bullet that shows it does more.

EXAMPLE · MADE-UP
Instead of "Strong communicator": "Explained new return rules to customers at the service desk and answered their questions."

Find which ones a job wants

  1. Read the requirements: hard skills are usually named tools, licences or methods.
  2. Soft skills often appear in the "about you" part.
  3. Paste the ad and your resume into the checker on this page to see which keywords match.

Lists by job: resume keywords by job title.

Related: Skills to put on a resume · ATS keywords · Action verbs. Check your resume with the free ATS resume checker.

Sources

Advice differs by employer and country. Follow the job ad when it asks for something specific.

FAQ

What is the difference between hard and soft skills?

Hard skills are teachable, testable abilities like Excel or bookkeeping. Soft skills are how you work with people and tasks, like communication.

Which matter more?

Most jobs ask for both. Hard skills are often the "required" list; soft skills show how you work.

How do I prove soft skills on a resume?

Write a bullet that shows the skill in action instead of just naming it.

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